General
How do I change my NetPlus username?
How do I change my NetPlus password?
How do I know what is going on with NetPlus?
What are your peak usage times?
I am buying a 56K modem. Will it work with NetPlus?
I cannot get my NetPlus software loaded. What are my options?
Do you upgrade computers?
I upgraded my Windows operating system. Do I need new NetPlus software?
Are the classifieds free for anyone or just NetPlus customers?
How much is it to place a front page ad on the NetPlus homepage?
How can I setup my own web page and publish it on the Internet?
How do I add a page counter to my homepage?
Why can't I put things for sale on my personal webpage?
Can we run scripts on the server?
I have my files on the server, but they do not work right. What could be wrong?
How do I transfer large files back and forth if I cannot e-mail them?
How do I unzip a file I downloaded?
Dial-Up
How do I configure my Dial-Up Networking for NetPlus?
How do I make my computer dial automatically when I open Internet Explorer or Outlook Express?
When I get connected it just counts time duration and bytes. How do I view web pages or read e-mail?
I have lost the shortcut on my desktop to my dial-up connection. How do I get it back?
I am getting an error that says I have entered an invalid username and password. What could be causing this?
My dial-up connection will not save my password. What could be causing this?
I keep getting disconnected, or I connect at slow speeds. What could be wrong?
Why do I automatically get disconnected after about 20 minutes?
How do I disconnect from the Internet?
How do I see my IP address when connected to NetPlus?
Browser
How do I change my browser's homepage?
My browser says it "Performed an Illegal Operation" each time I launch it. What could be causing this?
How do I delete the web page history files stored on my computer?
I keep getting a "Page Unavailable" message even though I am connected to the internet. Why can't I view pages?
How do I delete my Content Advisor password with Internet Explorer?
Mail & News
My computer disconnects as soon as I check my e-mail. What could be causing this?
My computer cannot send or receive e-mail. What could be wrong?
What are NetPlus' incoming and outgoing mail server names?
Why is there a 2 MB file size limit on my e-mail?
How do I transfer large files back and forth if I cannot e-mail them?
How can I set Outlook Express to remove my e-mail messages from the server?
How do you turn off the Preview Pane in Outlook Express?
Can I have different e-mail addresses or other e-mail accounts?
Someone sends me something in my e-mail, and all I get is a paperclip. What is this?
I get mail with exclamation points and arrows. What do these mean?
I get e-mail messages I do not want
from different places (Spam). What can I do?
I installed Microsoft Office and now my e-mail will not work. How do I fix it?
I installed Norton Antivirus and now my e-mail will not work. How do I fix it?
How do I access the newsgroups?