NetPlus Technical Help Pages
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General
How do I change my NetPlus username or password?
How do I know what is going on with NetPlus?
What are your peak usage times?
I am buying a 56K modem. Will it work with NetPlus?
I cannot get my NetPlus software loaded. What are my options?
I would like to upgrade my system, can NetPlus do upgrades?
I upgraded my Windows operating system. Do I need new NetPlus software?
Are the classifieds free for anyone or just NetPlus customers?
How much is it to place a front page ad on the NetPlus homepage?
How can I setup my own webpage and get it on the NetPlus server?
How do I add a page counter to my homepage?
Why can't I put things for sale on my personal webpage?
Can we run scripts on the server?
I have my files on the server, but they do not work right. What could be wrong?
How do I transfer large files back and forth if I cannot email them?
How do I unzip a file I downloaded?
Dial-Up
How do I configure my Dial-Up Networking for NetPlus?
My dial-up connection will not save my password or my password list is bad.
I keep getting disconnected, or I connect at slow speeds. What could be wrong?
Why do I get disconnected after 20 minutes?
How do I see my IP address when connected to NetPlus?
Browser
My browser says I "Performed an Illegal Operation..." each time I launch it. What could be causing this?
I keep getting security alert messages that I received a cookie. What does this mean?
I cannot access chat sites, and I get java errors. What could be causing this?
A message keeps coming up saying, "Content Advisor Missing or Has Been Tampered With." What does this mean?
Mail & News
Why is there a 1.5 megabyte file size limit on my email?
How do I remove my email messages from the server?
Can I have different email addresses or other email accounts?
What is my POP3 account and mail server?
I have a relative that needs to get their email from another service. Can I get it for them?
Someone sends me something in my email, and all I get is a paperclip. What is this?
I get mail with exclamation points and arrows, what do these mean?
I get email I do not want from different places, what can I do?
I loaded Microsoft Office and now my mail will not work. How do I fix it?
I loaded Norton Antivirus and now my mail will not work. How do I fix it?
What is compacting my mail and how do I do it?
I have mail in my sent folder and would like to revise it. How can I do that?
How do I access the newsgroups?
