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Providing the Best in Internet Access Since 1996
Issue 7  -  March, 2004
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Try a restart first. If you are having trouble with your computer, whether it be with the Internet or general computer problems, try restarting the computer first. This usually solves most computer problems, and can save you a lot of time troubleshooting the problem.


NetPlus is offering a new junk
mail / virus filter!
We recently added as a free service to all of our customers the ability to block junk mail and viruses delivered to your e-mail address. This filter is enabled automatically on your e-mail account. To set up your account, go to our Spam Filter Access. On the page that opens, type your NetPlus e-mail address in the username field and click on the Create New Password button. You will be e-mailed a password at the address you typed in the username field. Check that e-mail account to retrieve your password, then go to the above link and log in again. This time, after typing your e-mail address in the username field, type the new password you just received in the password field and click on the Login button.
For more information about the junk mail / virus filter, go to the following website: NetPlus Spam Information


Is your email program disconnecting you? If Outlook Express is disconnecting you from the Internet every time you send & receive mail, try checking this setting: click on the Tools menu and choose Options. In the Options window, click on the Connection or Dial-up tab at the top. Make sure there is not a checkmark for “Hang up after Sending and Receiving.” If there is, remove it by clicking on it. Then, hit OK at the bottom of the window to return to your Inbox.

NETPLUS USER ACCOUNT FEATURES!
Did you know that you can now manage your internet account online with our online billing. For more information about how to use your online billing visit our Online Billing help pages Don’t forget, With a Netplus account you can also place FREE classified ads and FREE community news, chat, and much more!


NetPlus Tech Support:
800-240-6171

Don’t be afraid to call or email YOUR tech support. We are here to help you if you find any aspect of your internet service unsatisfactory.


NetPlus Repair Center:
800-240-6171

Hours:
M-F  9:30-6:00
Saturday 9:30-12:30


Newark Office:
345-7587
M, W, F -- 9:00—5:00

Dear NetPlus Customers,
We would like to take this time to thank you all for your continued support and business throughout the years. As you know we are always striving to provide the best in internet access. In order to continue to provide these services to you there are times when we need to make updates and upgrades. We want to thank you all for helping with any
testing we have done and/or suggestion you have made! As requested we most recently added our New SPAM and VIRUS protection to your email service. You can find more information about that and our other new services in this newsletter or by calling our main office at
1-800-240-6171.
Again, Thank you for your business!
The NetPlus Staff


Wireless Internet Service Now Available

NetPlus is now offering wireless Internet service in the New Lexington area. NetPlus Wireless will offer speeds faster than DSL and cable Internet service. Although it is higher speed it is still priced just above your regular Dial-up account! There is very little hardware needed for wireless service, just a NetPlus Breeze Receiver with built-in antenna and a piece of cable to connect the bridge with your computer. We highly recommend that you purchase the equipment through NetPlus, but if you choose you have the ability to use your own equipment. Please keep in mind that we are only able to provide support for NetPlus equipment. The range of our new wireless service will be approximately 5+ miles from our office on Main street. The actual range depends on the geography of your surrounding area (hills, trees, etc.), and line-of-sight with our tower (buildings obstruct the view as well as the signal). If you are interested in establishing wireless service in the New Lexington area with us, we can run tests at your location to see if the signal would be strong enough to support the service and find the best place to mount an antenna to receive the signal. There is a small fee of $10.00 for this testing service, however, if you sign up for Netplus wireless this payment will be rolled into your account. We plan to expand our wireless service to the following cities: Somerset, Thornville, Zanesville, Newark, Johnstown, and Hebron.


Image Computer Solutions Joins NetPlus Communications
NetPlus Communications and Image Computer Solutions recently merged and now offer the following combined services in downtown Zanesville, New Lexington, Newark and soon Hebron:

· Nextel authorized representative
· Business and government network set up and management
· Business and government leasing
· Workstation and RAID server set up
· On-site consultation and troubleshooting services
· Software integration and training
· New and used computers sales, with options for financing
· Computer hardware upgrades
· Computer hardware and peripheral sales
· Computer repair service
· A+ Certified, MCSE, and CCNA

Image Computer Solutions has been serving Zanesville and surrounding communities with computer operating and networking solutions for 10 years. NetPlus Communications, established in 1996 in New Lexington, has been serving Perry county with computer and Internet services for almost 8 years, and currently provides service for seven counties in Southeastern Ohio. Together, our employees represent more than 50 years of experience in the computer field. Contact our NEW Zanesville office at 740-453-5953. Or visit our office at 44 North Fourth Street, Zanesville, OH 43701


Are You Having Trouble with Slow Computer or Internet Speeds?
If your computer is running more slowly than when you first bought it, it may be time to upgrade it or buy a newer one. Our Sales and Service department can upgrade almost anything on your computer, including: memory (RAM), hard drive, processor speed (CPU), modem, or operating system. They also sell new and used computers out of both our New Lexington and Zanesville offices. Call today for an estimate if one of these options sounds good to you.

If you are getting connected at slow speeds, or if web pages take a long time to load on your computer, you may need to update the modem driver on your computer. If your computer was manufactured by one of the bigger name brands (Dell, Compaq, Gateway, HP), updating your modem is as easy as visiting the manufacturer’s web site and searching for your model of computer. The larger computer manufacturers usually offer free downloads of modem, video, audio, and other drivers on their web site. These files are very small so downloading them should not take very long, and installation is usually simple with the instructions on the download page.


Are you looking for a Unique web-site to promote your business?

WEB PAGE DESIGN We are a full service website design company dedicated to helping small and medium sized businesses prosper online. We offer professional design and development services along with friendly customer service at great rates!

DOMAIN HOSTING & REGISTRATION We can register your domain name and host your site which includes Virtual Mail. you@yourdomain.com

SEARCH ENGINE SUBMISSION We can submit your domain to hundreds of major search engines on the web. Search engines are the most effective way of promoting your web-site on the internet.

HOME PAGE ADVERTISING We can advertise your web-site on our home page! Home page advertising has proven to be a very cost effective way to get your name into the local community. With thousands of hits a day, we will link this ad to your web-site for FREE.

115 North Main Street, New Lexington, OH 43764
Phone: 740-342-4850
or (800) 240-6171
Email: info@netpluscom.com
Support: support@netpluscom.com
Billing: billing@netpluscom.com
Repair Center: repair@netpluscom.com