Try a restart first. If you are having trouble with your computer, whether it be with the Internet or general computer problems, try restarting the computer first. This usually solves most computer problems, and can save you a lot of time troubleshooting the problem.

NetPlus is offering a new junk
mail / virus filter! We recently added as a free service to all of our customers the ability to block junk mail and viruses delivered to your e-mail address. This filter is enabled automatically on your e-mail account. To set up your account, go to our Spam Filter Access. On the page that opens, type your NetPlus e-mail address in the username field and click on the Create New Password button. You will be e-mailed a password at the address you typed in the username field. Check that e-mail account to retrieve your password, then go to the above link and log in again. This time, after typing your e-mail address in the username field, type the new password you just received in the password field and click on the Login button.
For more information about the junk mail / virus filter, go to the following website: NetPlus Spam Information

NETPLUS USER ACCOUNT FEATURES!
Did you know that you can now manage your internet account online with our online billing. For more information about how to use your online billing visit our Online Billing help pages Don’t forget, With a Netplus account you can also place FREE classified ads and FREE community news, chat, and much more!

NetPlus Tech Support:
800-240-6171
Don’t be afraid to call or email YOUR tech support. We are here to help you if you find any aspect of your internet service unsatisfactory.

NetPlus Repair Center:
800-240-6171

Hours:
M-F  9:30-6:00
Saturday 9:30-12:30

Newark Office:
345-7587
M, W, F -- 9:00—5:00

Dear NetPlus Customers,
We would like to take this time to thank you all for your continued support and business throughout the years. As you know we are always striving to provide the best in internet access. In order to continue to provide these services to you there are times when we need to make updates and upgrades. We want to thank you all for helping with any
testing we have done and/or suggestion you have made! As requested we most recently added our New SPAM and VIRUS protection to your email service. You can find more information about that and our other new services in this newsletter or by calling our main office at
1-800-240-6171.
Again, Thank you for your business!
The NetPlus Staff

NetPlus is now offering wireless Internet service in the New Lexington area. NetPlus Wireless will offer speeds faster than DSL and cable Internet service. Although it is higher speed it is still priced just above your regular Dial-up account! There is very little hardware needed for wireless service, just a NetPlus Breeze Receiver with built-in antenna and a piece of cable to connect the bridge with your computer. We highly recommend that you purchase the equipment through NetPlus, but if you choose you have the ability to use your own equipment. Please keep in mind that we are only able to provide support for NetPlus equipment. The range of our new wireless service will be approximately 5+ miles from our office on Main street. The actual range depends on the geography of your surrounding area (hills, trees, etc.), and line-of-sight with our tower (buildings obstruct the view as well as the signal). If you are interested in establishing wireless service in the New Lexington area with us, we can run tests at your location to see if the signal would be strong enough to support the service and find the best place to mount an antenna to receive the signal. There is a small fee of $10.00 for this testing service, however, if you sign up for Netplus wireless this payment will be rolled into your account. We plan to expand our wireless service to the following cities: Somerset, Thornville, Zanesville, Newark, Johnstown, and Hebron.