Issue 4  -  February 18, 2002

NetPlus Billing

New Lexington: 342-4850
800-240-6171
Carla — Office Manager
Amy — Billing Associate
M 9:00—6:00
T 9:00—5:00
W 9:00—6:00
Th-F 9:00—5:00

NetPlus Tech Support
800-240-6171
Meet the staff:
Gary - Tech Manager
Tim - Asst. Tech Manager
Andy - General Technician
Ian - General Technician
Ron - General Technician

Hours:
Monday 9:00-8:00
Tuesday 9:00-6:00
Wednesday 9:00-8:00
Thursday 9:00-6:00
Friday 9:00-6:00
Saturday 9:30-2:30

Don’t be afraid to call your tech support. We are here to help you if you find any aspect of your internet service unsatisfactory.

NetPlus Repair Center
800-240-6171

Mike - Manager

Hours:
M-F  10:00-6:00

NetPlus Repair Department Expands

NetPlus has always offered PC repair service. Lately we have added PC upgrades and parts sales to offer you more complete PC service.

The repair department has grown so much to respond to our local customers’ needs, they have had to move into a new building. Look for us in the old AAA building at 119 N Main Street in New Lexington.

If you have noticed that your computer is running slower than it used to, you could probably benefit from an upgrade. We can do anything from adding more RAM memory, to equipping you with a larger hard drive for more storage space on your computer.

Are you experiencing Windows errors? The repair department can troubleshoot what is wrong and get the problems fixed. They can also help you reinstall the current version of Windows on your machine or upgrade it to a more recent version.

Have you ever wanted to add a CD-Recorder or DVD drive? The repair department has many of these components in stock, ready to be installed on your home computer.

Call today for pricing on all of our upgrade parts 740-342-4850.

Do you need to buy a new PC for you or your family? We now offer custom-built computers that suit every need. Whether you want a simple, affordable PC or a high-end gaming PC, we can help you. You can choose from an already built system that is ready to go out the door, or we can work with you to create a custom system.

For help with any of the services listed here, call the NetPlus Repair department or email them at repair@netpluscom.com . They will be happy to help you with all of your computer needs.

NetPlus in Morgan County

New Lexington Customers Check Your Dial-up Number

We will soon be cutting back on our New Lexington 342-0300 analog lines and adding additional digital lines. Customers in the New Lexington area will soon have to connect using the digital 342-0431 dial-up number. If you currently use the 342-0300 number, we would like you to test your connection with the newer number.

To change this number on your computer, double-click on the My Computer icon on your desktop to open it. Inside the window that appears, double-click on the Dial-up Networking icon there.

Inside the Dial-up Networking window you should have an icon labeled “Make a new connection” and one for your connection with us (probably labeled “New Lexington 56k v90…” or “Connection to 342...”). Do a right-click with your right mouse button on the icon for your connection with us and choose Properties from the menu that appears. Here you will see the phone number.

If this number shows 3420300, click in the space there and hit the Backspace or Delete keys on your keyboard to delete the number there. Then, type “3420431” (without the quotes) in the space and click on the OK button at the bottom. Close the window(s) that is open on your screen by clicking on the X(s) in the upper right-hand corner.

If this number shows 3420431, then your computer is dialing the right number already. Click on the OK button at the bottom. Close the window(s) that is open on your screen by clicking on the X(s) in the upper right-hand corner.

If you have Windows XP or a Macintosh computer, or need more help with theses instructions, give one of our technicians a call. They will be happy to help you get the phone number changed on your computer so you can take advantage of the newer, digital lines.
We understand that there may be some modem and local phone company problems in some exchanges. If you experience trouble after changing your dial-up number, or if you use the analog number to connect because of trouble with your telephone lines, contact a NetPlus technician who will work with you to provide a solution. You will find our office hours and phone number at the top of this page.